In this book, you’d find the latest insights on non-verbal communication, public speaking, and business writing to build your knowledge of best practices. Then you’ll learn practical techniques for honing these communication skills to influence people and thrive in your arena.

Lucille Ossai draws upon recommendations from thought leaders and practitioners in the field: from researchers and authors to communication experts. Written in the author’s signature simple, yet authoritative style, the book is enhanced by her experience as a communications trainer, advisor, and blogger. From her anecdotes to interviews with successful professionals, entrepreneurs, and business leaders, you’ll discover what to do, what you must avoid in your communication – and how to proceed.

This evergreen resource will become your invaluable companion as you strive for excellence in your industry.