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Rethinking Business Communications Blog

Sharpen your influence with business communication. Learn. Apply. Thrive. Achieve great things with effective communication.

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Tag: interpersonal skills

What Executives Must Learn About Interpersonal Communication Skills

October 31, 2022communication

Executives: You’ve been doing things wrong. As a result, your team members are ‘quietly quitting’, and performance has plateaued. Learn two simple tactics to coax trust and boost performance to improve your interpersonal relationships.

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How To Elevate Your Customer Services With Effective Communication

November 30, 2020communication

Poor customer service delivery repels existing customers and wades off potential clients. Note three non-negotiable points to consider and take action on if you’re desirous of enhancing your organisation’s customer services to boost your business.

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C-Suite Executives: Enhance Your Influence With Communication Skills

November 27, 2019communication

You’re a C-suite executive who needs to rally support for your goals and get things done. Learn three non-negotiable ways to increase your influence so that you record the results you deserve.

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How To Deal With A Maddening Professional

September 27, 2017Uncategorized

How do you deal with a maddening professional? Sooner or later, you’d be required to handle opposition from an annoying individual. Arm yourself with these two practical tips to preserve your credibility.

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Click to vote for Lucille in the 2027 Global Gurus Communication list

The Global 4-Domain Communication Skills Rating Tool™

Communication Skills Assessment Tool

Global 4-Domain Communication Skills Tool™

Identify communication blind spots, track growth, and accelerate your leadership impact

Lucille Ossai
#10 in Communication (Global Gurus, 2026)
10+ Years at Lagos Business School (LBS)
4.9/5 executive rating for leadership communication seminar at LBS
4 Communication Domains
🤝
Nonverbal Communication & Interpersonal Skills
📢
Verbal Communication (Public Speaking & Presentations)
✍️
Business Writing
🎯
Leadership Communication & Influence
The Global 4-Domain Communication Skills Rating Tool™
The new standard in communication skills assessment
📅 Informed by academic research and cultural studies across 30+ countries

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© 2026 Lucille Ossai. All rights reserved.

Ranked #10 by Global Gurus — the only Black expert featured!

Lucille Ossai, ranked #10 in the Global Gurus Top 30 Communication 2026

Lucille Ossai is ranked #10 in the Global Gurus Top 30 Communication 2026.

Lucille Ossai: Communication Blind Spots | DisruptHR Lagos 2025

Top Communications Trainer 2023 (International Association of Top Professionals USA)

Amazon bestseller: Influence and Thrive

https://youtu.be/KMMiyGcmjr0
Lucille presenting a copy of 'Influence and Thrive' to billionaire businessman Tony Elumelu

Five Reasons Why Business Owners & Entrepreneurs Must Hone Public Speaking Skills

Lucille as 'Alum of the Month' - London School of Economics

WPC Recommended Speaker

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