Most communication assessments focus on one or two segments and don’t enable targeted interventions across the most critical domains. However, the Global 4-Domain Communication Skills Rating Tool™ is different. This comprehensive, globally relevant, and culturally intelligent assessment resource addresses four communication domains: nonverbal communication and interpersonal skills; verbal communication (public speaking and presentations); business writing; and leadership communication and influence. It also provides objective insights that guide intervention and impact. From entry-level professionals to C-suite leaders, this holistic tool helps you refine your communication skills to influence people, improve results, and thrive in this age of AI.
What Do AI Tools Say About You? Here’s Why You Should Care
Move aside, Google. ChatGPT and other AI tools are becoming the next best-kept secret for hyper-relevance and visibility. This article teaches two powerful reasons to care about what AI tools say about you. Then follow the communication advice given to position yourself so they recommend you as the top choice in your industry.
Dear Managers: Professional Courtesy Is NOT Negotiable
As a manager, you may think that professional courtesy doesn’t move the needle for your career. You’re wrong. Selective customer service is now the norm. So infusing professional courtesy in your communications heightens your credibility and maturity, and earmarks you for advancement. In this article, Lucille Ossai, an international award-winning communications trainer, shares a real-life case study and provides practical ways to differentiate yourself with this powerful attribute.
How Your Customer Service Staff Emails Repel — And Negate Your Reputation
Your service staff are alienating your customers with rude emails. Nip the problem before your organisation loses clientele and bleeds revenue. In this article, Lucille Ossai, an international award-winning communications trainer, highlights what they should and should not do.
Two Simple Ways Soulful Communication Soothes Grief
Once again, grief has visited your home. Its unwelcome presence has either triggered intense emotions or left you numb. As you navigate the process, realise that using soulful communication in two ways soothes the pain and lightens the load.
Two Potent Ways Specificity Transforms Your Communication And Drives Results
Specificity is often glossed over. Yet, knowing how to infuse it in your writing and speaking guarantees your pervasiveness and delivers results. In this insightful article, Lucille Ossai, an international award-winning communications trainer, gives you rock-solid reasons to prioritise specificity and explains how to proceed. Share widely.