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Rethinking Business Communications Blog

Rethinking Business Communications Blog

Sharpen your influence with business communication. Learn. Apply. Thrive. Achieve great things with effective communication.

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I am passionate about communications. Let me show you how to boost your career, business, and company with strong communication skills that yield results.

Author: Lucille Ossai

The Nine-Year Journey: Communication Insights You Need To Excel

March 30, 2021communication

The Rethinking Business Communications Blog has clocked nine! As its founder and editor, Lucille Ossai celebrates its anniversary, she shares quotes from the insightful articles that she wrote in the period being reviewed. Read the articles; expand your knowledge of best practices in business communication; then go influence people and thrive in your field.

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How To Write To Capture The Attention Of Influential People

February 28, 2021communication

At some point in your career or business, you’d need to write to an influential person whose circles you don’t mingle in. Powerful people are a different breed, but they’re still human. Learn the three steps to follow to increase your chances of capturing their attention and coaxing their support.

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How To Wow Your Virtual Audience By Addressing Three Critical Needs

January 31, 2021communication

You’ve been told countless times to focus on your audience if you want to make an impact with your communication. And that’s excellent advice. But how do you proceed with a virtual audience? This article lists the three critical needs of your virtual audience, and provides tips you should use to wow them and get amazing ratings.

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Three Simple, Profound Lessons From 2020 To Enhance Your Life

December 30, 2020communication

2020 has been tough. From the impact of the coronavirus pandemic to the #BlackLivesMatter and #EndSARS movements, loss has been the operative word. Nevertheless, the year has revealed three simple but profound lessons that you should be mindful of as you seek to thrive in 2021.

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How To Elevate Your Customer Services With Effective Communication

November 30, 2020communication

Poor customer service delivery repels existing customers and wades off potential clients. Note three non-negotiable points to consider and take action on if you’re desirous of enhancing your organisation’s customer services to boost your business.

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The One Question That Will Transform Your Communication

October 31, 2020communication

Many techniques abound for communicating with impact. But the foundational question is the one question that will ensure relevance and amplify your delivery. Find out how you can use it to get surefire results.

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Global 4-Domain Communication Skills Tool™

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Lucille Ossai
#10 in Communication (Global Gurus, 2026)
10+ Years at Lagos Business School (LBS)
4.9/5 executive rating for leadership communication seminar at LBS
4 Communication Domains
🤝
Nonverbal Communication & Interpersonal Skills
📢
Verbal Communication (Public Speaking & Presentations)
✍️
Business Writing
🎯
Leadership Communication & Influence
The Global 4-Domain Communication Skills Rating Tool™
The new standard in communication skills assessment
📅 Informed by academic research and cultural studies across 30+ countries

360° Feedback Model

Self, manager, peers, and direct reports provide comprehensive insights for development.

Personalised Action Plans

Tailored development roadmap with resources, steps, and 3/6/12-month timelines.

© 2026 Lucille Ossai. All rights reserved.

Ranked #10 in Communication in 2026 by Global Gurus — the only Black expert featured!

Lucille Ossai: Communication Blind Spots | DisruptHR Lagos 2025

Top Communications Trainer 2023 (International Association of Top Professionals USA)

Amazon bestseller: Influence and Thrive

https://youtu.be/KMMiyGcmjr0
Lucille presenting a copy of 'Influence and Thrive' to billionaire businessman Tony Elumelu

Five Reasons Why Business Owners & Entrepreneurs Must Hone Public Speaking Skills

Lucille as 'Alum of the Month' - London School of Economics

WPC Recommended Speaker

Recent Posts

  • Resonance: The Surprising Anchor Of Effective Speaking September 30, 2026
  • Dear Young Professionals: Embed Cultural Intelligence In Your Communication To Open Doors August 31, 2026
  • The Flexible Communications Strategy™ — An Adaptable Framework That Sharpens Results July 31, 2026
  • The Three Rules Of Business Writing™ — A Simple Framework That Influences People And Gets Results June 30, 2026
  • The ABF Formula™ — A Practical Framework For Speaking That Drives Action May 31, 2026

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