{"id":2730,"date":"2022-02-28T23:52:51","date_gmt":"2022-02-28T22:52:51","guid":{"rendered":"https:\/\/lucilleossai.com\/blog\/?p=2730"},"modified":"2024-08-13T17:44:44","modified_gmt":"2024-08-13T16:44:44","slug":"managers-empower-your-teams-and-drive-results-with-these-3-communication-tactics","status":"publish","type":"post","link":"https:\/\/lucilleossai.com\/blog\/2022\/02\/28\/managers-empower-your-teams-and-drive-results-with-these-3-communication-tactics\/","title":{"rendered":"Managers: Empower Your Teams And Drive Results With These 3 Communication Tactics"},"content":{"rendered":"\n
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It became quickly evident that things needed to change.<\/p>\n\n\n\n

A few weeks ago, I conducted two full days of interpersonal skills and public speaking etiquette workshops.<\/p>\n\n\n\n

The participants were selected from administration, corporate communication, human resources and other units in a globally ranked, double-accredited business school in Africa.<\/p>\n\n\n\n

The workshops were critical to upgrading staffs\u2019 communication skills in view of the customer-centric theme the organisation was championing in 2022.<\/p>\n\n\n\n

Now the workshops<\/a> were well-received and the engagement was exhilarating. More importantly, participants found the sessions valuable and were motivated to make changes. Two participants were kind to email me afterwards to show their appreciation.<\/p>\n\n\n\n

But what was interesting about the workshops was what participants shared about their managers<\/em>. From accounts about passive-aggressive bosses and supervisors who micromanage to ridiculous warnings that direct reports should not request further help, staff shared their tales of woe about current and previous bosses.<\/p>\n\n\n\n

So, it was an invaluable opportunity when I was invited a week later to deliver a brief session on interpersonal communication for the managers and heads of units of the same organisation. I chose to focus my session on the best communication tactics to smoothen interpersonal tension, increase motivation, and boost team performance.<\/p>\n\n\n\n

If you’re a manager or supervisor and need your direct reports to do their best work, then you must note the following:<\/p>\n\n\n\n

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1) Realise that you’re still a major reason for attrition<\/strong><\/h2>\n\n\n\n
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And this is still true despite the real need for work-life balance and flexible work arrangements in an almost post-pandemic world.<\/p>\n\n\n\n

In this Washington Business Journal post<\/a> that was published in October 2021 and sponsored by McKinsey  & Co, the interesting infographic below was shared.<\/p>\n\n\n\n

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Courtesy of McKinsey & Company<\/figcaption><\/figure>\n\n\n\n
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The three most important points from the infographic that should concern you are the following:<\/p>\n\n\n\n

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