{"id":2113,"date":"2021-03-30T17:20:10","date_gmt":"2021-03-30T16:20:10","guid":{"rendered":"https:\/\/lucilleossai.com\/blog\/?p=2113"},"modified":"2021-03-30T17:43:45","modified_gmt":"2021-03-30T16:43:45","slug":"the-nine-year-journey-communication-insights-you-need-to-excel","status":"publish","type":"post","link":"https:\/\/lucilleossai.com\/blog\/2021\/03\/30\/the-nine-year-journey-communication-insights-you-need-to-excel\/","title":{"rendered":"The Nine-Year Journey: Communication Insights You Need To Excel"},"content":{"rendered":"\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"914\" src=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Number-9-Pixabay-Clker-.png?resize=640%2C914&#038;ssl=1\" alt=\"\" class=\"wp-image-2114\" srcset=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Number-9-Pixabay-Clker-.png?resize=717%2C1024&amp;ssl=1 717w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Number-9-Pixabay-Clker-.png?resize=210%2C300&amp;ssl=1 210w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Number-9-Pixabay-Clker-.png?resize=768%2C1097&amp;ssl=1 768w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Number-9-Pixabay-Clker-.png?w=896&amp;ssl=1 896w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\">It happened around 10 a.m.one sunny Saturday morning in March 2012 in Lagos, Nigeria.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Nine years ago this month, I instinctively whipped open my Blackberry device and began to write my first article. Eight hours later, after editing and honing my thoughts, I hit the \u2018Publish\u2019 button and the Rethinking Business Communications Blog was born.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">And for each month for nine years, I have sat down to share my thoughts on effective communication to help you continue to influence people and thrive in your career and business.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">But I\u2019ve also benefitted from this habit. The process of constantly researching, reading and sharing my experiences has helped me to improve <em>my<\/em> communication skills. I\u2019ve come to realise that mastery in communication is elusive. Nonetheless, if you\u2019re desirous of steady progress in your nonverbal, public speaking and business writing skills, then you\u2019d need to commit to the discipline of self-improvement and continuous learning.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">But be encouraged: &nbsp;The results you\u2019ll get as you prod along in your journey will be worth it. From becoming more self-confident in your delivery to winning hearts, &nbsp;changing minds and rallying support for your worthy causes \u2013 excellent communication makes things happen. I believe so strongly in its power that last month, I published my first business communication blueprint, \u2018Influence and Thrive\u2019, which is available on <a href=\"https:\/\/www.amazon.com\/Influence-Thrive-Lucille-Ossai\/dp\/1912009269\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon<\/a> and other international outlets. More on that at the end of this article.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">The bottom line is that on this blog, you\u2019d continue to benefit from the latest insights, research and best practices of business communication, which will equip you to achieve great feats in your field.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">So as has been my tradition since the blog\u2019s first anniversary, I\u2019m sharing quotes from articles posted in the months leading to this blog\u2019s ninth year. If you read the articles that resonate with you and consistently <em>implement<\/em> recommendations, you\u2019ll be amazed at the results you\u2019ll get.<\/p>\n\n\n\n<p>Let\u2019s dive in:<\/p>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\"><strong>1)<\/strong> <strong>&#8220;In virtual meetings or conferences, realise that good posture is benefiting of your position &#8211; so sit up straight with feet &#8216;planted&#8217; on the ground. You&#8217;d want to project confidence and firmness.&#8221;<\/strong><\/p>\n\n\n\n<p>Post:&nbsp;<\/p>\n\n\n\n<p>Virtually Speaking &#8211; Five Ways To Motivate Your Teams In The COVID-19 Era<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date: &nbsp;<\/p>\n\n\n\n<p>April 2020<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"DmIjMUuI6x\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/04\/27\/virtually-speaking-five-ways-to-motivate-your-teams-in-the-covid-19-era\/\">Virtually Speaking &#8211;  Five Ways To Motivate Your Teams In The COVID-19 Era<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Virtually Speaking &#8211;  Five Ways To Motivate Your Teams In The COVID-19 Era&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/04\/27\/virtually-speaking-five-ways-to-motivate-your-teams-in-the-covid-19-era\/embed\/#?secret=IBw5W4a4hr#?secret=DmIjMUuI6x\" data-secret=\"DmIjMUuI6x\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Description:<\/p>\n\n\n\n<p class=\"has-text-align-justify\">During this COVID-19 lockdown, you as a business leader would increasingly need to communicate virtually to inspire teams to action. Learn five ways to communicate effectively in this crisis. <\/p>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\"><strong>2) &#8220;Limit your sentences to 20 words where feasible. Note that the longer the sentence, the more difficult it becomes to read &#8211; unless you use additional punctuation to break up &#8216;walls&#8217; of text.&#8221;<\/strong><\/p>\n\n\n\n<p>Post:<strong><\/strong><\/p>\n\n\n\n<p>Compel Results With Persuasive Business Writing<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date: &nbsp;<strong><\/strong><\/p>\n\n\n\n<p>May 2020<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"uwBPczYZy6\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/05\/29\/compel-results-with-persuasive-business-writing\/\">Compel Results With Persuasive Business Writing<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Compel Results With Persuasive Business Writing&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/05\/29\/compel-results-with-persuasive-business-writing\/embed\/#?secret=6av372z015#?secret=uwBPczYZy6\" data-secret=\"uwBPczYZy6\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\"><strong>3) &#8220;Always build a clear CTA into your piece, otherwise, your audience will be unsure of how to proceed &#8211; and so will do nothing.&#8221;<\/strong><\/p>\n\n\n\n<p>Post:<\/p>\n\n\n\n<p>Writing To Elevate Your Corporate Brand? Trigger Results With These Three Techniques<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date:<\/p>\n\n\n\n<p>June 2020<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Vision-action-and-success-Pixabay-Gerd-Altmann.jpg?resize=640%2C427&#038;ssl=1\" alt=\"\" class=\"wp-image-2115\" srcset=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Vision-action-and-success-Pixabay-Gerd-Altmann.jpg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Vision-action-and-success-Pixabay-Gerd-Altmann.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Vision-action-and-success-Pixabay-Gerd-Altmann.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Vision-action-and-success-Pixabay-Gerd-Altmann.jpg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Vision-action-and-success-Pixabay-Gerd-Altmann.jpg?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Vision-action-and-success-Pixabay-Gerd-Altmann.jpg?w=1280&amp;ssl=1 1280w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"nLniELF5L0\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/06\/29\/writing-to-elevate-your-corporate-brand-trigger-results-with-these-three-techniques\/\">Writing To Elevate Your Corporate Brand? Trigger Results With These Three Techniques<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Writing To Elevate Your Corporate Brand? Trigger Results With These Three Techniques&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/06\/29\/writing-to-elevate-your-corporate-brand-trigger-results-with-these-three-techniques\/embed\/#?secret=k3dsjMg3ae#?secret=nLniELF5L0\" data-secret=\"nLniELF5L0\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\"><strong>4) &#8220;Remember that no matter how loyal your customers have been, they would switch to your competitor if you don&#8217;t show you care.&#8221;<\/strong><\/p>\n\n\n\n<p>Post:<\/p>\n\n\n\n<p>Let&#8217;s Talk About Brand Loyalty<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date:<\/p>\n\n\n\n<p>July 2020<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"jKCKfs73du\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/07\/28\/lets-talk-about-brand-loyalty\/\">Let&#8217;s Talk About Brand Loyalty<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Let&#8217;s Talk About Brand Loyalty&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/07\/28\/lets-talk-about-brand-loyalty\/embed\/#?secret=Oti2bkerpO#?secret=jKCKfs73du\" data-secret=\"jKCKfs73du\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Description:<\/p>\n\n\n\n<p class=\"has-text-align-justify\">As a brand, you know the power of social media in keeping your customers committed. But how should you handle negative reviews? In this post, learn how to handle complaints online so that you coax loyalty to your products.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\"><strong>5) &#8220;How well you handle polarising views and gently stir discussions to the issues being considered is a skill my father displayed &#8211; and one I hope to hone as a communications professional.&#8221;<\/strong><\/p>\n\n\n\n<p>Post:<\/p>\n\n\n\n<p>Communication Lessons From My Father<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date:<\/p>\n\n\n\n<p>August 2020<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"O6Xnf80QVI\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/08\/30\/communication-lessons-from-my-father\/\">Communication Lessons From My Father<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Communication Lessons From My Father&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/08\/30\/communication-lessons-from-my-father\/embed\/#?secret=1UdqZ2Cvwc#?secret=O6Xnf80QVI\" data-secret=\"O6Xnf80QVI\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>6) &#8220;Writing fills the average Nigerian with dread. Whether it involves essays\u2026filling in application forms\u2026or writing letters to service providers\u2026we Nigerians try to avoid writing tasks as much as possible.&#8221;<\/strong><\/p>\n\n\n\n<p>Post:<\/p>\n\n\n\n<p>What Nigerians Need to Know About Effective Communication<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date:<\/p>\n\n\n\n<p>September 2020<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<div style=\"height:7px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"WhdhZM3Wyf\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/09\/30\/what-nigerians-need-to-know-about-effective-communication\/\">What Nigerians Need To Know About Effective Communication<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;What Nigerians Need To Know About Effective Communication&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/09\/30\/what-nigerians-need-to-know-about-effective-communication\/embed\/#?secret=Llzqd20Bp5#?secret=WhdhZM3Wyf\" data-secret=\"WhdhZM3Wyf\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\"><strong>7) &#8220;Instead of worrying about how (unfairly) you&#8217;d be judged by your audience\u2026concentrate on how to help them. Offer the most value by using the <em>foundational question<\/em> to frame your content. This tactic will amplify your confidence and free you to become exceptional in your delivery.\u201d<\/strong><\/p>\n\n\n\n<p>Post:&nbsp; <strong><\/strong><\/p>\n\n\n\n<p>The One Question That Will Transform Your Communication&nbsp;<\/p>\n\n\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date: &nbsp;<\/p>\n\n\n\n<p>October 2020<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"UZSWVNm5l8\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/10\/31\/the-one-question-that-will-transform-your-communication\/\">The One Question That Will Transform Your Communication<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;The One Question That Will Transform Your Communication&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/10\/31\/the-one-question-that-will-transform-your-communication\/embed\/#?secret=T5xkkrStXl#?secret=UZSWVNm5l8\" data-secret=\"UZSWVNm5l8\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Description:<\/p>\n\n\n\n<p>Many techniques abound for communicating with impact. But the <em>foundational question<\/em> is the one question that will ensure relevance and amplify your delivery. Find out how you can use it to get surefire results.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\"><strong>8) &#8220;Staff who are in the frontlines &#8211; who deal directly with the public, must be trained in interpersonal communication skills and emotional intelligence. They should also be empowered to offer creative solutions.&#8221;<\/strong><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Target-group-marketing-Pixabay-Gerd-Altmann.png?resize=640%2C427&#038;ssl=1\" alt=\"\" class=\"wp-image-2116\" srcset=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Target-group-marketing-Pixabay-Gerd-Altmann.png?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Target-group-marketing-Pixabay-Gerd-Altmann.png?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Target-group-marketing-Pixabay-Gerd-Altmann.png?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Target-group-marketing-Pixabay-Gerd-Altmann.png?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Target-group-marketing-Pixabay-Gerd-Altmann.png?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Target-group-marketing-Pixabay-Gerd-Altmann.png?w=1280&amp;ssl=1 1280w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Post:<\/p>\n\n\n\n<p>How To Elevate Your Customer Services With Effective Communication&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date: &nbsp;<\/p>\n\n\n\n<p>November 2020<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"LW6YJ5KO0h\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/11\/30\/how-to-elevate-your-customer-services-with-effective-communication\/\">How To Elevate Your Customer Services With Effective Communication<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;How To Elevate Your Customer Services With Effective Communication&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/11\/30\/how-to-elevate-your-customer-services-with-effective-communication\/embed\/#?secret=sIEb1NwwrP#?secret=LW6YJ5KO0h\" data-secret=\"LW6YJ5KO0h\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>9) &#8220;Lesson #1: Good health trumps everything else\u2026\u201d<\/strong><\/p>\n\n\n\n<p>Post:<\/p>\n\n\n\n<p>Three Simple, Profound Lessons From 2020 To Enhance Your Life<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date:<\/p>\n\n\n\n<p>December 2020<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<em><\/em><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"VxGsaT5gPP\"><a href=\"https:\/\/lucilleossai.com\/blog\/2020\/12\/30\/three-simple-profound-lessons-from-2020-to-enhance-your-life\/\">Three Simple, Profound Lessons From 2020 To Enhance Your Life<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Three Simple, Profound Lessons From 2020 To Enhance Your Life&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2020\/12\/30\/three-simple-profound-lessons-from-2020-to-enhance-your-life\/embed\/#?secret=EGUrQlX3be#?secret=VxGsaT5gPP\" data-secret=\"VxGsaT5gPP\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>10) &#8220;The three critical needs your virtual audience members secretly wish you&#8217;d address: The need to be informed (in an entertaining way)\u2026\u201d<\/strong><\/p>\n\n\n\n<p>Post:<\/p>\n\n\n\n<p>How To Wow Your Virtual Audience By Addressing Three Critical Needs&nbsp;&nbsp;<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date:<\/p>\n\n\n\n<p>January 2021<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"oDKotpSENs\"><a href=\"https:\/\/lucilleossai.com\/blog\/2021\/01\/31\/how-to-wow-your-virtual-audience-by-addressing-three-critical-needs\/\">How To Wow Your Virtual Audience By Addressing Three Critical Needs<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;How To Wow Your Virtual Audience By Addressing Three Critical Needs&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2021\/01\/31\/how-to-wow-your-virtual-audience-by-addressing-three-critical-needs\/embed\/#?secret=g79qLl5csK#?secret=oDKotpSENs\" data-secret=\"oDKotpSENs\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>11) &#8220;\u2026First thing&#8217;s first: realise that it IS possible to get the nod from people who are beyond your circles of Influence &#8211; people you&#8217;re unlikely to meet or be introduced to.\u201d<\/strong><\/p>\n\n\n\n<p>Post:<\/p>\n\n\n\n<p>How To Write To Capture The Attention Of Influential People&nbsp;&nbsp;<\/p>\n\n\n\n<div style=\"height:33px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Date:<\/p>\n\n\n\n<p>February 2021<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>URL:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-rethinking-business-communications-blog wp-block-embed-rethinking-business-communications-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"j9B8hBy9ei\"><a href=\"https:\/\/lucilleossai.com\/blog\/2021\/02\/28\/how-to-write-to-capture-the-attention-of-influential-people\/\">How To Write To Capture The Attention Of Influential People<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;How To Write To Capture The Attention Of Influential People&#8221; &#8212; Rethinking Business Communications Blog\" src=\"https:\/\/lucilleossai.com\/blog\/2021\/02\/28\/how-to-write-to-capture-the-attention-of-influential-people\/embed\/#?secret=k7QIG1ZSLS#?secret=j9B8hBy9ei\" data-secret=\"j9B8hBy9ei\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\">So in my ninth year of blogging, I\u2019m still convinced that superb communication skills set you apart from your peers and signals your influence from afar.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"453\" src=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Female-business-women-on-steps-to-success.jpg?resize=640%2C453&#038;ssl=1\" alt=\"\" class=\"wp-image-2117\" srcset=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Female-business-women-on-steps-to-success.jpg?resize=1024%2C724&amp;ssl=1 1024w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Female-business-women-on-steps-to-success.jpg?resize=300%2C212&amp;ssl=1 300w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Female-business-women-on-steps-to-success.jpg?resize=768%2C543&amp;ssl=1 768w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Female-business-women-on-steps-to-success.jpg?resize=1536%2C1086&amp;ssl=1 1536w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Female-business-women-on-steps-to-success.jpg?w=1920&amp;ssl=1 1920w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Female-business-women-on-steps-to-success.jpg?w=1280&amp;ssl=1 1280w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\">Therefore, I urge you to stay the course and to remain resolute in the continuous improvement of your communication skills.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">The one message that\u2019s echoed in all the articles listed in this post is clear. It\u2019s also my mantra:<\/p>\n\n\n\n<p><em>Take action today to improve your skills because you cannot wish your communication problems away.<\/em><\/p>\n\n\n\n<p class=\"has-text-align-justify\">I\u2019d be back next month with more valuable content to help you thrive.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Exciting news: My new business communication book \u2018Influence and Thrive\u2019 has been published!<\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\">I mentioned this earlier.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">I&#8217;ve published my first business communication book. It took me two years and four months from the day I began writing impulsively, to the month it was published (February 2021). The book tackles nonverbal communication, public speaking, and business writing for two target audiences: professionals, entrepreneurs, and business leaders in the first group, and corporations and organisations in the second group.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Grab your copy today. The book<em>, \u2019Influence and Thrive: How Professionals, Entrepreneurs, Business Leaders, &amp; Corporations Use Effective Communication To Get Results\u2019<\/em>, is available on <a href=\"https:\/\/www.amazon.co.uk\/Influence-Thrive-Lucille-Ossai\/dp\/1912009307\">Amazon<\/a> in Kindle, paperback and hardback versions, at  <a href=\"https:\/\/www.barnesandnoble.com\/w\/influence-and-thrive-lucille-ossai\/1138820600?ean=9781912009299\">Barnes &amp; Noble<\/a>, on <a href=\"https:\/\/www.kobo.com\/ww\/en\/ebook\/influence-and-thrive\" target=\"_blank\" rel=\"noreferrer noopener\">Kobo<\/a>, and in many other international outlets.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">And don\u2019t forget to check out the \u2018<a href=\"http:\/\/www.lucilleossai.com\/books\/influenceandthrive\">Influence and Thrive\u2019 website<\/a> for all information about the book, including the trailer, advance reviews, exclusive offers to Nigerian residents, and how to contact me. Then email me your thoughts on how to intend to apply the foolproof techniques I recommend in the book to get the results you deserve. I&#8217;d also appreciate your reviews on Amazon, Barnes &amp; Noble, Waterstones, Goodreads, and other platforms.<\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Note to Nigerian residents:<\/strong>&nbsp;<\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\">You can buy a special colour ebook\/PDF directly from the website and pay in naira. (I believe this colour version is better than Amazon\u2019s Kindle format because it retains the original stylistic elements from the book designer). The payment platform is powered by Paystack (now a member of the Stripe family) so your financial transactions are secure.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Soon, I&#8217;d be supplying books to selected bookstores in Nigeria who\u2019d ensure nationwide delivery, so you&#8217;d be able to receive copies quicker.<\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Over to you:<\/strong><\/h3>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-justify\">Do you need help in boosting your business writing skills? Sign up <a rel=\"noreferrer noopener\" href=\"https:\/\/mailchi.mp\/095c3901b043\/communication-services-with-lucille-ossai\" target=\"_blank\">here<\/a> for my free quarterly newsletters and learn best practices. When you sign up, you\u2019ll receive my evergreen resource on giving persuasive presentations<strong>. <\/strong>Ensure you download that document and refer to it before any high-stakes presentation or speech.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><em>If you enjoyed this post, don&#8217;t rush off just yet. Please remember to:<\/em><\/strong><\/h3>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Share this article in your social networks by clicking on the icons below.<\/li><\/ul>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Sign up for blog email updates so that you are <em>immediately<\/em> notified via email when a new blog post is published. Don\u2019t miss any more articles!<\/li><\/ul>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li> Fill the \u2018Contact\/Book Lucille Ossai\u2019 form in the menu above to let us know how we can help you solve your communication problems.<\/li><\/ul>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<\/p>\n\n\n\n<p class=\"has-text-align-justify\"><u><strong>N.B:<\/strong><\/u> First&nbsp; image is&nbsp; courtesy<strong>&nbsp; <\/strong>of Clker via Pixabay. Second, third and fourth images are courtesy of Gerd Altmann, via Pixabay.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Rethinking Business Communications Blog has clocked nine! As its  founder and editor, Lucille Ossai celebrates its anniversary, she shares quotes from the insightful articles that she wrote in the period being reviewed. Read the articles; expand your knowledge of best practices in business communication; then go influence people and thrive in your field. <\/p>\n","protected":false},"author":1,"featured_media":2114,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"The Nine-Year Journey: Communication Insights You Need To Excel.  #LucilleOssai. #Communication","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[23],"tags":[466,491,1003,1002,741],"class_list":["post-2113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","tag-business-communication","tag-communication","tag-influence-and-thrive","tag-ninth-year-anniversary","tag-rethinking-business-communications-blog"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2021\/03\/Number-9-Pixabay-Clker-.png?fit=896%2C1280&ssl=1","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":5729,"url":"https:\/\/lucilleossai.com\/blog\/2025\/12\/31\/stop-accepting-the-predictable-nine-unexpected-articles-that-reshaped-2025\/","url_meta":{"origin":2113,"position":0},"title":"Stop Accepting The Predictable: Nine Unexpected Articles That Reshaped 2025","author":"Lucille Ossai","date":"December 31, 2025","format":false,"excerpt":"Nine communication and leadership articles that reshaped 2025 \u2014 from non-negotiable grammar and radical specificity to content positioning for AI recommendations, inclusive leadership, and the Global 4-Domain Communication Skills Rating Tool\u2122.","rel":"","context":"In &quot;communication&quot;","block_context":{"text":"communication","link":"https:\/\/lucilleossai.com\/blog\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1546,"url":"https:\/\/lucilleossai.com\/blog\/2020\/03\/24\/eighth-years-the-charm-business-communication-insights-to-excel\/","url_meta":{"origin":2113,"position":1},"title":"Eighth Year&#8217;s The Charm: Business Communication Insights To Excel","author":"Lucille Ossai","date":"March 24, 2020","format":false,"excerpt":"The Rethinking Business Communications Blog is eight! To celebrate the blog's journey, Lucille Ossai provides quotes from original articles published in the blog's eighth year. Read the insightful posts to continue to hone your business communication skills.","rel":"","context":"In &quot;communication&quot;","block_context":{"text":"communication","link":"https:\/\/lucilleossai.com\/blog\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2020\/03\/Eight-with-candle-Pixabay-OpenClipart-Vectors-27420.png?fit=734%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2020\/03\/Eight-with-candle-Pixabay-OpenClipart-Vectors-27420.png?fit=734%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2020\/03\/Eight-with-candle-Pixabay-OpenClipart-Vectors-27420.png?fit=734%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2020\/03\/Eight-with-candle-Pixabay-OpenClipart-Vectors-27420.png?fit=734%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":54,"url":"https:\/\/lucilleossai.com\/blog\/2015\/03\/28\/three-years-of-blogging-in-memorable-quotes-part-1\/","url_meta":{"origin":2113,"position":2},"title":"Three Years Of Blogging&#8230;In Memorable Quotes  (PART 1)","author":"Lucille Ossai","date":"March 28, 2015","format":false,"excerpt":"The Rethinking Business Communications Blog is celebrating its third anniversary. Memorable quotes from articles have been compiled in a two-part segment as part of its celebrations. Catch up on the original articles you missed.","rel":"","context":"In \"blogging.\"","block_context":{"text":"blogging.","link":"https:\/\/lucilleossai.com\/blog\/tag\/blogging\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/2.bp.blogspot.com\/-XrTkYnGYTfQ\/VRaR6gJgWXI\/AAAAAAAACzA\/ViNTUr0wZ4o\/s1600\/Happy%2B3rd%2Bbirthday%2Bcelebration%2B-%2Bfreedigitalphotos.net%2BStuart%2BMiles.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/2.bp.blogspot.com\/-XrTkYnGYTfQ\/VRaR6gJgWXI\/AAAAAAAACzA\/ViNTUr0wZ4o\/s1600\/Happy%2B3rd%2Bbirthday%2Bcelebration%2B-%2Bfreedigitalphotos.net%2BStuart%2BMiles.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/2.bp.blogspot.com\/-XrTkYnGYTfQ\/VRaR6gJgWXI\/AAAAAAAACzA\/ViNTUr0wZ4o\/s1600\/Happy%2B3rd%2Bbirthday%2Bcelebration%2B-%2Bfreedigitalphotos.net%2BStuart%2BMiles.jpg?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/2.bp.blogspot.com\/-XrTkYnGYTfQ\/VRaR6gJgWXI\/AAAAAAAACzA\/ViNTUr0wZ4o\/s1600\/Happy%2B3rd%2Bbirthday%2Bcelebration%2B-%2Bfreedigitalphotos.net%2BStuart%2BMiles.jpg?resize=700%2C400 2x"},"classes":[]},{"id":28,"url":"https:\/\/lucilleossai.com\/blog\/2017\/03\/14\/five-years-of-insightful-blogging-in-memorable-quotes-part-1\/","url_meta":{"origin":2113,"position":3},"title":"Five Years Of Insightful Blogging&#8230;In Memorable Quotes  (PART 1)","author":"Lucille Ossai","date":"March 14, 2017","format":false,"excerpt":"I\u2019ve been blogging for half a decade!Now that feat might not seem like a herculean task to some but it has been both challenging and rewarding for me.Challenging, because although I\u2018m passionate about communications and always striving to improve my skills and elevate my knowledge, there are times every month---and\u2026","rel":"","context":"In \"blogging.\"","block_context":{"text":"blogging.","link":"https:\/\/lucilleossai.com\/blog\/tag\/blogging\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/1.bp.blogspot.com\/-QqlKJq85nXE\/WMfNy06x6mI\/AAAAAAAADjE\/O4ek32dVmKMLQnME3BKB3MNeX8da7IXMgCLcB\/s640\/3D%2Bmen%2Bcelebrating%2B-%2Bfreedigitalphotos.net%2BCooldesign.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/1.bp.blogspot.com\/-QqlKJq85nXE\/WMfNy06x6mI\/AAAAAAAADjE\/O4ek32dVmKMLQnME3BKB3MNeX8da7IXMgCLcB\/s640\/3D%2Bmen%2Bcelebrating%2B-%2Bfreedigitalphotos.net%2BCooldesign.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/1.bp.blogspot.com\/-QqlKJq85nXE\/WMfNy06x6mI\/AAAAAAAADjE\/O4ek32dVmKMLQnME3BKB3MNeX8da7IXMgCLcB\/s640\/3D%2Bmen%2Bcelebrating%2B-%2Bfreedigitalphotos.net%2BCooldesign.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":41,"url":"https:\/\/lucilleossai.com\/blog\/2016\/03\/15\/four-years-of-insightful-blogging-in-memorable-quotes-part-1\/","url_meta":{"origin":2113,"position":4},"title":"Four Years Of Insightful Blogging&#8230;In Memorable Quotes  (PART 1)","author":"Lucille Ossai","date":"March 15, 2016","format":false,"excerpt":"Remember when you turned four?You might vividly remember your fourth birthday or it might be a vague recollection of mirthful activities, when everything seemed possible...including becoming a princess or having super powers, (no judgment here).I however, can distinctly recall that day in March 2012 when I began this blog.\u00a0 I\u2026","rel":"","context":"In \"fourth anniversary\"","block_context":{"text":"fourth anniversary","link":"https:\/\/lucilleossai.com\/blog\/tag\/fourth-anniversary\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/2.bp.blogspot.com\/-iD8Emd89Kjw\/VugdXbuwdPI\/AAAAAAAADI0\/5ExBxRIriVQM8FM22x5WaDmaS4SW6YOZA\/s640\/Figure%2B4%2Brepresenting%2Bcelebration%2B-%2Bfreedigitalphotos.net%2BStuart%2BMiles.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/2.bp.blogspot.com\/-iD8Emd89Kjw\/VugdXbuwdPI\/AAAAAAAADI0\/5ExBxRIriVQM8FM22x5WaDmaS4SW6YOZA\/s640\/Figure%2B4%2Brepresenting%2Bcelebration%2B-%2Bfreedigitalphotos.net%2BStuart%2BMiles.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/2.bp.blogspot.com\/-iD8Emd89Kjw\/VugdXbuwdPI\/AAAAAAAADI0\/5ExBxRIriVQM8FM22x5WaDmaS4SW6YOZA\/s640\/Figure%2B4%2Brepresenting%2Bcelebration%2B-%2Bfreedigitalphotos.net%2BStuart%2BMiles.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":18,"url":"https:\/\/lucilleossai.com\/blog\/2017\/12\/13\/adieu-2017\/","url_meta":{"origin":2113,"position":5},"title":"Adieu 2017&#8230;","author":"Lucille Ossai","date":"December 13, 2017","format":false,"excerpt":"And thank you for the lessons learnt and for the opportunities given. This year began with renewed hopes that things would get better. Having survived 2016, I was optimistic that there would be interesting, albeit unforeseen opportunities to be celebrated. So l was quietly optimistic. As the year prodded on,\u2026","rel":"","context":"In \"business writing\"","block_context":{"text":"business writing","link":"https:\/\/lucilleossai.com\/blog\/tag\/business-writing\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2017\/12\/Top2B302BCommunication2BBlogs2Baward2B-2BFeedspot.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2017\/12\/Top2B302BCommunication2BBlogs2Baward2B-2BFeedspot.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2017\/12\/Top2B302BCommunication2BBlogs2Baward2B-2BFeedspot.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/paARmI-y5","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/posts\/2113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/comments?post=2113"}],"version-history":[{"count":8,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/posts\/2113\/revisions"}],"predecessor-version":[{"id":2125,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/posts\/2113\/revisions\/2125"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/media\/2114"}],"wp:attachment":[{"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/media?parent=2113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/categories?post=2113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/tags?post=2113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}