{"id":1417,"date":"2019-11-27T11:26:47","date_gmt":"2019-11-27T11:26:47","guid":{"rendered":"https:\/\/lucilleossai.com\/blog\/?p=1417"},"modified":"2019-11-27T11:30:22","modified_gmt":"2019-11-27T11:30:22","slug":"c-suite-executives-enhance-your-influence-with-communication-skills","status":"publish","type":"post","link":"https:\/\/lucilleossai.com\/blog\/2019\/11\/27\/c-suite-executives-enhance-your-influence-with-communication-skills\/","title":{"rendered":"C-Suite Executives: Enhance Your Influence With Communication Skills"},"content":{"rendered":"\n<figure class=\"wp-block-image is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2019\/11\/Leader-on-red-carpet-FreeDigitalPhotos.net-Chanpipat.jpg?resize=557%2C418&#038;ssl=1\" alt=\"\" class=\"wp-image-1418\" width=\"557\" height=\"418\"\/><\/figure>\n\n\n\n<p style=\"text-align:justify\">A few weeks ago, I had the pleasure of coaching a C-suite expatriate leader on improving his communication skills. As the new country manager in an international oil-servicing company, the gentleman had recently moved to Nigeria.<\/p>\n\n\n\n<p style=\"text-align:justify\">The\nexecutive, Mr X, had 20 years\u2019 experience in Latin America and rose through the\nranks through hard work and by securing business deals. He sought my services\nafter executive assessors made recommendations on improving his leadership communication\nstyle.<\/p>\n\n\n\n<p style=\"text-align:justify\">After some discussions, we agreed on a bespoke two-day communication coaching programme that focused on interpersonal communication and presentation skills. The first full day of coaching and interacting with the accomplished professional produced some insights. Not only did I learn from the experience as a communications trainer and coach, I quickly realised a few things about how C-suite executives could increase their influence, boost their credibility, and more importantly, how they could rally support to get things done.<\/p>\n\n\n\n<p style=\"text-align:justify\">Below\nare the three non-negotiable ways to become a more influential C-suite\nexecutive using effective communication skills.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1) Cultivate a growth mindset<\/strong><\/h2>\n\n\n\n<p style=\"text-align:justify\">From\nour first telephone conversation, what struck me about Mr X was how open he\nwas. He was candid about the results he had received from the leadership\nassessors and freely discussed the help he needed.<\/p>\n\n\n\n<p style=\"text-align:justify\">Although\ncharming in speech (and later in person, which I attributed to his Latin\nroots), his willingness to become &#8216;exposed&#8217; and open to change was what I found\ninteresting.<\/p>\n\n\n\n<p style=\"text-align:justify\">In\nour first session, we talked about his professional background and how best my\ncoaching could help him. He asked questions, took notes, and shared instances\nwhere he thought his presentation skills could have been better. <\/p>\n\n\n\n<p style=\"text-align:justify\">I\nalso learned new angles to the topic. He caused me to consider why one of my\nrecommendations won\u2019t work in certain situations. For instance,&nbsp; we had discussed using &#8216;warm&#8217; nonverbal\ncommunication cues such as smiling, and &#8216;open&#8217; body language positions to build\nrapport. However, he mentioned something interesting: in high-stakes presentations,\ndiscussions with higher-ups could become tense. Smiling could trigger negative\nreactions because you&#8217;d appear to be treating the scenarios with levity.<\/p>\n\n\n\n<p style=\"text-align:justify\">I\nagreed. <\/p>\n\n\n\n<p style=\"text-align:justify\">We then explored ways an executive in his position could connect with audience members while seeking to persuade them to act in his favour. One method we agreed upon was displaying &#8216;open&#8217; arm positions at <em>navel length<\/em> to signal trust &#8211; the region where body language expert, Mark Bowden, terms the <a href=\"http:\/\/www.truthplane.com\">&#8216;Truthplane&#8217;<\/a>. Other nonverbal cues, such as making eye contact with the audience, moving strategically to signal transitions, and adjusting your tone and pitch, help add some &#8216;drama&#8217; to your delivery. They also make you appear confident and in control of your presentation.&nbsp; <\/p>\n\n\n\n<p style=\"text-align:justify\">It was obvious that Mr X had developed a growth mindset that enabled him to become flexible in his thinking and to open up to new trends in communication.<\/p>\n\n\n\n<p style=\"text-align:justify\">On\nthe other hand, if you\u2019re an executive with a fixed outlook, you\u2019re resolutely risk-averse.\nTherefore, you\u2019d be unwilling to step out your comfort zone to learn new ways\nof connecting with others if your approaches are uncertain. As a result, you\nwon&#8217;t be an effective leader. Without questioning the status quo, stretching\nyour thinking, and embracing new opportunities to grow, even from unlikely\nsources, you&#8217;d struggle to boost collaboration or generate innovative actions.<\/p>\n\n\n\n<p style=\"text-align:justify\">And\nyour uninspired team won&#8217;t support your vision, no matter how often you toot\nyour horn. <\/p>\n\n\n\n<p style=\"text-align:justify\">Why shoot yourself in the foot by stifling progress?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2) Develop cultural awareness<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2019\/11\/3D-man-pushing-diversity-button-freedigitalphotos.net-Stuart-Miles.jpg?resize=551%2C551&#038;ssl=1\" alt=\"\" class=\"wp-image-1419\" width=\"551\" height=\"551\" srcset=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2019\/11\/3D-man-pushing-diversity-button-freedigitalphotos.net-Stuart-Miles.jpg?w=300&amp;ssl=1 300w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2019\/11\/3D-man-pushing-diversity-button-freedigitalphotos.net-Stuart-Miles.jpg?resize=150%2C150&amp;ssl=1 150w\" sizes=\"auto, (max-width: 551px) 100vw, 551px\" \/><\/figure>\n\n\n\n<p style=\"text-align:justify\">Mr X\nis Venezuelan, and the Nigerian assignment was his first time leading an oil\nservicing company in sub-Saharan Africa. <\/p>\n\n\n\n<p style=\"text-align:justify\">Thus,\nthere were cultural dimensions to consider.<\/p>\n\n\n\n<p style=\"text-align:justify\">First,\nwe talked about management styles in Venezuela and Nigeria &#8211; the major\ndifference being that for the former, people are more direct. So I provided an\ninsider look about cultural norms in Nigeria and highlighted some areas he\nwould need to navigate delicately.<\/p>\n\n\n\n<p style=\"text-align:justify\">Next,\nwe discussed how to lead with objectivity. I explained that as an expatriate\nleader seeking to thrive in the Nigerian context, he needed to be perceived as\nfair and impartial when working with Nigerian professionals. In particular,\ndecisions he takes should be devoid of favouritism; he shouldn\u2019t prioritise one\ntribe over another or elevate one gender above the other. Being considered an\nunbiased leader will increase trust in his unit and generate goodwill among\nexternal stakeholders.<\/p>\n\n\n\n<p style=\"text-align:justify\">Mr X\nalso shared some of his experiences about the Nigerian business culture and\nexplained steps he was taking to be approachable and relatable. For instance,\nhe\u2019s insisted that at work, only English should be spoken. He wanted to espouse\ntransparency and didn\u2019t want some staff conversing in their local dialects to\nthe exclusion of other groups. He pointedly stated that he always spoke English\nat the office, despite one of his colleagues being a fellow Spanish-speaking\nprofessional from South America.&nbsp; Mr X\n\u2018walks\u2019 the talk. By matching his words with consistent action, he\u2019s\ncommunicating to his team that he will abide by his rules, without exception.<\/p>\n\n\n\n<p style=\"text-align:justify\">We then deliberated on ways he could build his cultural intelligence. <a href=\"https:\/\/culturalq.com\/about-cultural-intelligence\/\">Cultural intelligence<\/a> \u2013 the ability to adapt to, and work effectively in different cultures, is a crucial trait that the international C-suite executive, in particular, needs to develop. Becoming aware of different management styles and welcoming diversity\u2014while using your knowledge of cultural nuances to foster collaboration and boost results\u2014will smoothen interpersonal relationships in foreign locations. <\/p>\n\n\n\n<p style=\"text-align:justify\">For\nexample, Mr X displayed a keen interest in understanding and adapting to\nNigerian business and social relationships. On a lighter note, he talked about\nhis attempts to communicate in pidgin English, with humorous results, and noted\nthat his informal style earned him a nickname. On the official premises, I\nobserved firsthand how comfortably his staff communicated with him.<\/p>\n\n\n\n<p style=\"text-align:justify\">Finally,\nwe exchanged ideas on promoting ethics in his business dealings. I noted with\ninterest Mr X\u2019s expressed commitment to enforcing his company\u2019s zero-tolerance\non fraud and unethical practices, even if it meant losing business\nopportunities. <\/p>\n\n\n\n<p style=\"text-align:justify\">As a\nC-suite executive, when working in a different culture, be smart: be humble, consider\nadvice from the \u2018locals\u2019, and treat people with respect. Being approachable\nwill be more effective than using an autocratic style that quickly alienates\nyou from your team.<\/p>\n\n\n\n<p style=\"text-align:justify\">A good dose of cultural intelligence always makes sound business sense.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3) Foster interpersonal skills<\/strong><\/h2>\n\n\n\n<p style=\"text-align:justify\">We\nspent a considerable part of the coaching session brainstorming how Mr X could\nimprove interpersonal skills. From presentations and speeches to the daily\nmanagement of staff, we discussed the importance of using \u2018open\u2019 nonverbal\ncues, and of cultivating a culture of open communication at the workplace.<\/p>\n\n\n\n<p style=\"text-align:justify\">We\nwatched and analysed some TEDx videos, and listened to recommendations from a\nUS entrepreneur and author on being open to receiving feedback. Nonetheless, I\nstressed one point: when giving feedback, ensure it\u2019s timely and factual.<\/p>\n\n\n\n<p style=\"text-align:justify\">Managing staff\u2019s concerns was another key issue we tackled, with emphasis placed on communicating with empathy. Furthermore, I explained that organising team-building retreats, and using inexpensive ways to show appreciation to staff, such as verbal appreciation in front of peers, giving awards, etc. increase employee engagement levels. As research has revealed, &nbsp;<a href=\"http:\/\/www.torbenrick.eu\/blog\/leadership\/10-reasons-why-employee-engagement-is-important\/\">highly engaged employees<\/a> produce significant business results, including 51% higher productivity, 9% higher shareholder returns, and higher levels of trust in management.<\/p>\n\n\n\n<p style=\"text-align:justify\">As a\nC-suite executive, realise that good communication skills help reduce\ninterpersonal conflicts. Moreover, your emotional intelligence\u2014being mindful of\nyour emotions (especially triggers), and effectively managing your emotions and\nthose of others\u2014will determine how well you can rally your team to work for the\ncommon good.<\/p>\n\n\n\n<p style=\"text-align:justify\">Ignore interpersonal skills and burn your bridges in the shortest possible time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2019\/11\/3D-man-ledning-hand-to-help-colleague-FreeDigitalPhotos.net-Renjith-Krishnan.jpg?resize=526%2C350&#038;ssl=1\" alt=\"\" class=\"wp-image-1420\" width=\"526\" height=\"350\" srcset=\"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2019\/11\/3D-man-ledning-hand-to-help-colleague-FreeDigitalPhotos.net-Renjith-Krishnan.jpg?w=400&amp;ssl=1 400w, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2019\/11\/3D-man-ledning-hand-to-help-colleague-FreeDigitalPhotos.net-Renjith-Krishnan.jpg?resize=300%2C200&amp;ssl=1 300w\" sizes=\"auto, (max-width: 526px) 100vw, 526px\" \/><\/figure>\n\n\n\n<p style=\"text-align:justify\">You already know that hard work and\ncollaboration drive results.<strong><\/strong><\/p>\n\n\n\n<p style=\"text-align:justify\">Yet,\nwhen was the last time you assessed your communication skills and became open\nto developing new behaviours?<\/p>\n\n\n\n<p style=\"text-align:justify\">As a\nmanager of people realise that emotion drives action. Therefore, possessing\nbrilliant technical skills will do little to foster co-operation or boost\ninnovation, if you\u2019re not perceived as being a <em>humane <\/em>communicator.<\/p>\n\n\n\n<p style=\"text-align:justify\">So\nto increase your influence and \u2018coax\u2019 the desired actions from your team,\ndisplay the desire to learn, the flexibility to remain open, and the humility\nto exude warmth. <\/p>\n\n\n\n<p style=\"text-align:justify\">From\nyour speech and actions, strive to be trustworthy. To reward you, your engaged\nteam will reciprocate the favour and work with you to achieve the results you\nseek.<\/p>\n\n\n\n<p style=\"text-align:justify\"><strong>Over to you:<\/strong><\/p>\n\n\n\n<p style=\"text-align:justify\">Do you need help in boosting your communication skills? Sign up <a href=\"https:\/\/mailchi.mp\/095c3901b043\/communication-services-with-lucille-ossai\">here<\/a> for my free quarterly newsletters and learn best practices. When you sign up, you\u2019ll receive my free resource on giving persuasive presentations<strong>. <\/strong>Ensure you download that document and refer to it before any high-stakes presentation or speech.<\/p>\n\n\n\n<p style=\"text-align:justify\"><strong><em>If you enjoyed this post, don&#8217;t rush off just yet. Please remember to:<\/em><\/strong><\/p>\n\n\n\n<p style=\"text-align:justify\">&#8211;  Share this article in your social networks by clicking on the icons below. <\/p>\n\n\n\n<p style=\"text-align:justify\">&#8211; Sign up for email updates so that you are <strong>immediately<\/strong> notified via email when a new blog post is published. Don\u2019t miss any more articles!<\/p>\n\n\n\n<p style=\"text-align:justify\">&#8211; Fill the \u2018Contact Us\u2019 form in the menu above to let us know how we can help you solve your communication problems.<\/p>\n\n\n\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n\n\n\n<p style=\"text-align:justify\"><strong>N.B:<\/strong>\nFirst image is courtesy of Chanpipat via freedigitalphotos.net.&nbsp; Second image is courtesy of Stuart Miles via\nfreedigitalphotos.net. Last image is courtesy of Renjith Krishnan via\nfreedigitalphotos.net.<em><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You\u2019re a C-suite executive who needs to rally support for your goals and get things done. Learn three non-negotiable ways to increase your influence so that you record the results you deserve.<\/p>\n","protected":false},"author":1,"featured_media":1421,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[23],"tags":[860,857,549,859,621],"class_list":["post-1417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","tag-c-suite-executive","tag-cultural-intelligence","tag-emotional-intelligence","tag-ethics","tag-interpersonal-skills"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2019\/11\/Leader-on-red-carpet-FreeDigitalPhotos.net-Chanpipat-1.jpg?fit=400%2C300&ssl=1","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":5539,"url":"https:\/\/lucilleossai.com\/blog\/2025\/09\/29\/the-four-powerful-communication-equations-that-position-you-for-success\/","url_meta":{"origin":1417,"position":0},"title":"The Four Powerful Communication Equations That Position You For Success","author":"Lucille Ossai","date":"September 29, 2025","format":false,"excerpt":"Sceptical of assessments? Global 4-Domain Communication Skills Rating Tool uses cultural intelligence and four equations to boost careers and business results.","rel":"","context":"In &quot;assessment&quot;","block_context":{"text":"assessment","link":"https:\/\/lucilleossai.com\/blog\/category\/assessment\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/09\/4-Communication-Equations-A-Lucille-Ossai.png?fit=625%2C549&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/09\/4-Communication-Equations-A-Lucille-Ossai.png?fit=625%2C549&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/09\/4-Communication-Equations-A-Lucille-Ossai.png?fit=625%2C549&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":5397,"url":"https:\/\/lucilleossai.com\/blog\/2025\/07\/28\/the-new-standard-unveiling-the-global-4-domain-communication-skills-rating-tool\/","url_meta":{"origin":1417,"position":1},"title":"The New Standard: Unveiling The Global 4-Domain Communication Skills Rating Tool\u2122","author":"Lucille Ossai","date":"July 28, 2025","format":false,"excerpt":"Most communication assessments focus on one or two segments and don\u2019t reveal much to support targeted interventions. However, the Global 4-Domain Communication Skills Rating Tool\u2122 is different. This comprehensive, globally relevant and culturally intelligent assessment resource tackles the four most critical communication domains: nonverbal communication and interpersonal skills, verbal communication\u2026","rel":"","context":"In &quot;communication&quot;","block_context":{"text":"communication","link":"https:\/\/lucilleossai.com\/blog\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/07\/Large-Global-G4D-Comms-Rating-Tool.png?fit=1024%2C1024&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/07\/Large-Global-G4D-Comms-Rating-Tool.png?fit=1024%2C1024&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/07\/Large-Global-G4D-Comms-Rating-Tool.png?fit=1024%2C1024&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/07\/Large-Global-G4D-Comms-Rating-Tool.png?fit=1024%2C1024&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":5729,"url":"https:\/\/lucilleossai.com\/blog\/2025\/12\/31\/stop-accepting-the-predictable-nine-unexpected-articles-that-reshaped-2025\/","url_meta":{"origin":1417,"position":2},"title":"Stop Accepting The Predictable: Nine Unexpected Articles That Reshaped 2025","author":"Lucille Ossai","date":"December 31, 2025","format":false,"excerpt":"Nine communication and leadership articles that reshaped 2025 \u2014 from non-negotiable grammar and radical specificity to content positioning for AI recommendations, inclusive leadership, and the Global 4-Domain Communication Skills Rating Tool\u2122.","rel":"","context":"In &quot;communication&quot;","block_context":{"text":"communication","link":"https:\/\/lucilleossai.com\/blog\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/12\/Change-on-puzzle-pieces-Peggy-and-Marco-Lachmann-Anke.jpg?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":5510,"url":"https:\/\/lucilleossai.com\/blog\/2025\/08\/31\/your-communication-blind-spots-how-to-identify-them-and-close-gaps\/","url_meta":{"origin":1417,"position":3},"title":"Your Communication Blind Spots: How To Identify Them And Close Gaps","author":"Lucille Ossai","date":"August 31, 2025","format":false,"excerpt":"You can't fix what you don't know. That's why identifying communication blind spots and closing gaps is critical to your professional growth. But the ultimate challenge is integrating the four most vital domains \u2014 nonverbal communication and interpersonal skills, public speaking and presentation skills, business writing skills, and leadership communication\u2026","rel":"","context":"In &quot;communication&quot;","block_context":{"text":"communication","link":"https:\/\/lucilleossai.com\/blog\/category\/communication\/"},"img":{"alt_text":"Title graphic for the blog article: Your Communication Blind Spots: How To Identify Them and Close Gaps.","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/08\/Communication-blind-spots-in-bold-Lucille-Ossai.png?fit=640%2C339&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/08\/Communication-blind-spots-in-bold-Lucille-Ossai.png?fit=640%2C339&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2025\/08\/Communication-blind-spots-in-bold-Lucille-Ossai.png?fit=640%2C339&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":3965,"url":"https:\/\/lucilleossai.com\/blog\/2022\/12\/31\/three-simple-communication-lessons-from-2022-to-power-your-2023\/","url_meta":{"origin":1417,"position":4},"title":"Three Simple Communication Lessons From 2022 To Power Your 2023","author":"Lucille Ossai","date":"December 31, 2022","format":false,"excerpt":"Three simple communication lessons in 2022 are invaluable to your success and impact in 2023. Learn what they are, why you should care, and how you should proceed to make 2023 the year you thrive.","rel":"","context":"In &quot;communication&quot;","block_context":{"text":"communication","link":"https:\/\/lucilleossai.com\/blog\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/12\/2022-2023-image-Pixabay-Rosy.jpg?fit=1200%2C450&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/12\/2022-2023-image-Pixabay-Rosy.jpg?fit=1200%2C450&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/12\/2022-2023-image-Pixabay-Rosy.jpg?fit=1200%2C450&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/12\/2022-2023-image-Pixabay-Rosy.jpg?fit=1200%2C450&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/12\/2022-2023-image-Pixabay-Rosy.jpg?fit=1200%2C450&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":3733,"url":"https:\/\/lucilleossai.com\/blog\/2022\/10\/31\/what-executives-must-learn-about-interpersonal-communication-skills\/","url_meta":{"origin":1417,"position":5},"title":"What Executives Must Learn About Interpersonal Communication Skills","author":"Lucille Ossai","date":"October 31, 2022","format":false,"excerpt":"Executives: You\u2019ve been doing things wrong. As a result, your team members are \u2018quietly quitting\u2019, and performance has plateaued. Learn two simple tactics to coax trust and boost performance to improve your interpersonal relationships.","rel":"","context":"In &quot;communication&quot;","block_context":{"text":"communication","link":"https:\/\/lucilleossai.com\/blog\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/10\/Executives-holding-up-management-banner-Gerd-Altmann-Pixabay.jpg?fit=1200%2C670&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/10\/Executives-holding-up-management-banner-Gerd-Altmann-Pixabay.jpg?fit=1200%2C670&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/10\/Executives-holding-up-management-banner-Gerd-Altmann-Pixabay.jpg?fit=1200%2C670&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/10\/Executives-holding-up-management-banner-Gerd-Altmann-Pixabay.jpg?fit=1200%2C670&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/lucilleossai.com\/blog\/wp-content\/uploads\/2022\/10\/Executives-holding-up-management-banner-Gerd-Altmann-Pixabay.jpg?fit=1200%2C670&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/paARmI-mR","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/posts\/1417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/comments?post=1417"}],"version-history":[{"count":2,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/posts\/1417\/revisions"}],"predecessor-version":[{"id":1423,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/posts\/1417\/revisions\/1423"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/media\/1421"}],"wp:attachment":[{"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/media?parent=1417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/categories?post=1417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lucilleossai.com\/blog\/wp-json\/wp\/v2\/tags?post=1417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}