{"id":12,"date":"2018-06-19T13:52:00","date_gmt":"2018-06-19T13:52:00","guid":{"rendered":""},"modified":"2019-03-26T12:22:32","modified_gmt":"2019-03-26T12:22:32","slug":"the-lucille-ossai-communications-toolbox-ask-lucille-ossai-1","status":"publish","type":"post","link":"https:\/\/lucilleossai.com\/blog\/2018\/06\/19\/the-lucille-ossai-communications-toolbox-ask-lucille-ossai-1\/","title":{"rendered":"The Lucille Ossai Communications Toolbox: Ask Lucille Ossai #1"},"content":{"rendered":"
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I often receive messages from people on LinkedIn requesting advice for improving different aspects of communication. I always respond to enquiries, because I believe in the usefulness of sharing my knowledge and experiences.<\/span><\/span><\/span><\/span><\/div>\n
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Therefore, in order to continue to provide value to this blog\u2019s community, I\u2019ve decided to unveil the\u00a0Lucille Ossai Communications Toolbox<\/b><\/i>. This will be a platform whereby I\u2019ll post selected communication-related enquiries and my responses to them, in the form of \u2018nuggets\u2019, for quick reading. However, don\u2019t be deceived by the ‘byte-sized’ responses because they\u2019ll be loaded with practical tips and useful information.<\/span><\/span><\/span><\/span><\/div>\n
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These quick blog posts will take the format: Ask Lucille Ossai #N: XXX?<\/b><\/span><\/span><\/span><\/span><\/div>\n
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So if you have communication-related concerns you\u2019d like quick advice on, first follow me on LinkedIn<\/span><\/a><\/span>. Then tag me using @LucilleOssai<\/i>, and ask your question.<\/span><\/span><\/span><\/p>\n<\/div>\n

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Important note: This service will only be rolled out on LinkedIn<\/strong>.<\/span><\/span><\/span><\/p>\n

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To be eligible for the high-quality free<\/em> advice, you should begin with “Ask @Lucille Ossai: XXX?<\/strong>” and end\u00a0 with the hashtag #LucilleOssaiCommsToolbox<\/strong>. I’d respond to you directly on LinkedIn.<\/span><\/p>\n<\/div>\n

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Kindly use the format below precisely:<\/span><\/p>\n<\/div>\n

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Ask @Lucilleossai: How do I write a strong cover letter? #LucilleOssaiCommsToolbox<\/strong>.<\/span><\/p>\n<\/div>\n

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If your enquiry has a broad appeal, I might decide to highlight it in a blog post under the Lucille Ossai Communications Toolbox<\/strong> banner. To ensure your privacy, only your general location will be stated if available, e.g. Durban, South Africa. Be ass<\/span>ured that your personal details won’t be revealed.<\/span><\/p>\n<\/div>\n

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Note that questions will be edited for simplicity, brevity,\u00a0and clarity. At my discretion, responses posted on this blog could be more detailed than on LinkedIn.<\/span><\/p>\n<\/div>\n

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To kick off this initiative, below is the first segment.<\/span><\/p>\n<\/div>\n

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The Lucille Ossai Communications Toolbox<\/strong><\/span><\/p>\n<\/div>\n

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Ask <\/strong>Lucille Ossai\u00a0<\/span><\/strong><\/a>\u00a0#1: As an introvert, how do I overcome my fear of public speaking?<\/strong><\/span><\/p>\n<\/div>\n

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The scenario:<\/strong><\/span><\/span><\/div>\n
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I am a 55 plus-year-old professional who has\u00a0 worked in higher education for more than 25 years. <\/span><\/span><\/div>\n
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For all of my life, I have been essentially shy and introverted. Over the past several years, through hard work, I have moved upward in administration, finding myself many times in the position of having to lead meetings, speak in public, and attend social functions. I struggle with these things and really need to find a way to overcome this challenge. I have trouble speaking up in meetings and I avoid speaking in public. I also avoid social functions and difficult conversations. I know to reach my potential for the next few years, I need to do these things better.\u00a0 <\/span><\/span><\/div>\n
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Any advice?<\/span><\/span><\/div>\n
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Mr H.<\/span><\/span><\/div>\n
North Carolina, USA.<\/span><\/span><\/div>\n
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My advice:<\/span><\/span><\/b><\/p>\n

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I can empathise with you as a fellow introvert. Public speaking can be scary but there are techniques that will help you. You’re not alone with this fear, as research shows that 75% of us dread public speaking.<\/span><\/span><\/span><\/div>\n
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I\u00a0recently wrote an article on public speaking that would be encouraging to you: How To Speak Persuasively…In Your Own Skin<\/span><\/a>.<\/span><\/span><\/span><\/p>\n<\/div>\n

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If your fear is a medical issue\u2014and I\u2019m talking about a chronic phobia, which has severe physical and\/or psychological manifestations\u2014then I urge you to seek medical attention. For example, you could contact Doreen Hamilton<\/span><\/a><\/span>\u00a0on LinkedIn, given that she\u2019s a trained psychologist who has successfully overcome her<\/i> fear of public speaking. She also runs a programme to help people deal with their anxieties so that they speak confidently. <\/span><\/span><\/span><\/p>\n<\/div>\n
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However, if you struggle with a general unwillingness to speak, you can overcome this problem by adopting the latest methods and by practising consistently. Effective communication skills are often learned. Nonetheless, it\u2019s impossible to become a better speaker if you don\u2019t actively speak (even when you\u2019re terrified). That\u2019s similar to learning to drive masterfully by only reading instructional materials on driving.<\/span><\/span><\/div>\n
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Below are some good ways to overcome your fear when speaking in public:<\/span><\/span><\/div>\n
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1) Prepare your materials\/presentations etc. and practise adequately before the event. As I mentioned in another post, practice begets confidence. <\/span><\/span><\/div>\n
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2) Always put yourself in the shoes of your audience members, and only share relevant content. In other words, focus on their needs and you\u2019d soon become more comfortable with speaking. <\/span><\/span><\/div>\n
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3) Breathe slowly and deeply. Experts call this diaphragmatic breathing<\/span><\/a><\/span>. It calms nerves and is linked to stronger vocal power.<\/span><\/span><\/div>\n
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4) Use pauses; they allow your points \u2018marinate\u2019.\u00a0 Also make efforts to connect with your audience with engaging body language cues such as smiling, gesturing naturally and using movement (where appropriate).<\/span><\/span><\/div>\n
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5) Speak much slower than you do in your daily conversations. This would feel unnatural at first. Nevertheless, it helps you articulate your thoughts precisely, thus increasing your persuasiveness.\u00a0<\/span><\/span><\/div>\n
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6) In meetings, focus on using short sentences to convey your thoughts in a simple manner.<\/span><\/span><\/div>\n
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7) Counter negative self-talk of impending failure with positive re-affirmations of your performance prior to an event. Positive visualisations also work wonders for your confidence.<\/span><\/span><\/div>\n
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8) Avoid perfection, as even seasoned speakers make mistakes. If you make a slip, move on with the rest of your speech\/presentation. People are unlikely to notice errors unless you highlight them.<\/span><\/span><\/div>\n
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9) Remember that your audience members aren\u2019t the devil\u2019s spawns. In fact, they want you to succeed, so view them as your supporters. Draw strength from their positive perceptions of your delivery.\u00a0 <\/span><\/span><\/div>\n
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10) Communication experts you could follow on LinkedIn<\/strong> who provide valuable advice on public speaking include <\/em>Sandra Zimmer, Suzannah Baum and David McGimpsey.<\/span><\/span><\/div>\n
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11) If your budget allows, invest in yourself. Coaching and training sessions from experts would improve your communication abilities tremendously.<\/span><\/span><\/div>\n
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Bonus tip:<\/strong><\/span><\/span><\/div>\n
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12) As a minimum, repeat steps 1-10 consistently.<\/span><\/span><\/div>\n
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\nGood luck!<\/span><\/span><\/span><\/p>\n


\nWhat to do immediately<\/em> after reading this post:<\/strong><\/span><\/span><\/span><\/p>\n<\/div>\n

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Follow\u00a0me<\/span><\/a>\u00a0on LinkedIn, tag me and get started on this free service!<\/span><\/span><\/span><\/p>\n<\/div>\n

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Take advantage of insights I’ve gleaned as a facilitator\/lecturer, coach, trainer, and award-winning communications blogger—as well as expert advice\/resources from professionals I’d recommend—and get your communication worries addressed in a quick manner directly on LinkedIn.<\/span><\/span><\/p>\n<\/div>\n

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Check out the notice from LinkedIn:<\/span><\/span><\/p>\n