As a manager, you may think that professional courtesy doesn’t move the needle for your career. You’re wrong. Selective customer service is now the norm. So infusing professional courtesy in your communications heightens your credibility and maturity, and earmarks you for advancement. In this article, Lucille Ossai, an international award-winning communications trainer, shares a real-life case study and provides practical ways to differentiate yourself with this powerful attribute.
Rethinking Business Communications Blog
Sharpen your influence with business communication. Learn. Apply. Grow. Achieve great things by using communications in effective ways.