In an uncharacteristic manner, Lucille Ossai gets deeply personal in this article by sharing communication lessons she learned from her father, who unexpectedly passed away in August 2020. Adopt her recommendations to inspire people to action at the workplace and secure your legacy.

Let’s Talk About Brand Loyalty
As a brand, you know the power of social media in keeping your customers committed. But how should you handle negative reviews? In this post, learn how to handle complaints online so that you coax loyalty to your products.

Writing To Elevate Your Corporate Brand? Trigger Results With These Three Techniques
You’re the brand evangelist and content writer. Three recommendations will elevate your writing and trigger results. Learn what they are and how to use them.

Compel Results With Persuasive Business Writing
Writing persuasively to generate results will set you up for success. Learn three evergreen practices that you must develop to wow your audiences and get the outcomes you desire.

Virtually Speaking – Five Ways To Motivate Your Teams In The COVID-19 Era
During this COVID-19 lockdown, you as a business leader would increasingly need to communicate virtually to inspire teams to action. Learn five ways to communicate effectively in this crisis.

Eighth Year’s The Charm: Business Communication Insights To Excel
The Rethinking Business Communications Blog is eight! To celebrate the blog’s journey, Lucille Ossai provides quotes from original articles published in the blog’s eighth year. Read the insightful posts to continue to hone your business communication skills.