The Rethinking Business Communications Blog has clocked nine! As its founder and editor, Lucille Ossai celebrates its anniversary, she shares quotes from the insightful articles that she wrote in the period being reviewed. Read the articles; expand your knowledge of best practices in business communication; then go influence people and thrive in your field.

How To Write To Capture The Attention Of Influential People
At some point in your career or business, you’d need to write to an influential person whose circles you don’t mingle in. Powerful people are a different breed, but they’re still human. Learn the three steps to follow to increase your chances of capturing their attention and coaxing their support.

How To Wow Your Virtual Audience By Addressing Three Critical Needs
You’ve been told countless times to focus on your audience if you want to make an impact with your communication. And that’s excellent advice. But how do you proceed with a virtual audience? This article lists the three critical needs of your virtual audience, and provides tips you should use to wow them and get amazing ratings.

Three Simple, Profound Lessons From 2020 To Enhance Your Life
2020 has been tough. From the impact of the coronavirus pandemic to the #BlackLivesMatter and #EndSARS movements, loss has been the operative word. Nevertheless, the year has revealed three simple but profound lessons that you should be mindful of as you seek to thrive in 2021.

How To Elevate Your Customer Services With Effective Communication
Poor customer service delivery repels existing customers and wades off potential clients. Note three non-negotiable points to consider and take action on if you’re desirous of enhancing your organisation’s customer services to boost your business.

The One Question That Will Transform Your Communication
Many techniques abound for communicating with impact. But the foundational question is the one question that will ensure relevance and amplify your delivery. Find out how you can use it to get surefire results.