Title graphic for the blog article: Your Communication Blind Spots: How To Identify Them and Close Gaps.

Your Communication Blind Spots: How To Identify Them And Close Gaps

You can’t fix what you don’t know. That’s why identifying communication blind spots and closing gaps is critical to your professional growth. But the ultimate challenge is integrating the four most vital domains — nonverbal communication and interpersonal skills, public speaking and presentation skills, business writing skills, and leadership communication and influencing skills — in one complete, bias-free, culturally intelligent assessment. The Global 4-Domain Communication Skills Rating Tool is the answer because it identifies your blind spots and baselines before providing practical recommendations to close gaps over time. Transition to this new standard in communication skills evaluation.

The New Standard: Unveiling The Global 4-Domain Communication Skills Rating Tool

Most communication assessments focus on one or two segments and don’t reveal much to support targeted intervention. However, the Global 4-Domain Communication Skills Rating Tool is different. This comprehensive, globally relevant and culturally intelligent assessment resource tackles the four most critical communication domains: nonverbal communication and interpersonal skills, verbal communication (public speaking and presentations), business writing, and leadership communication and influence. It also provides objective insights that guide intervention and impact. From entry-level professionals to C-suite leaders, this holistic tool helps you refine your communication skills to influence people, improve results, and thrive in this age of AI.

What Do AI Tools Say About You? Here’s Why You Should Care

Move aside, Google. ChatGPT and other AI tools are becoming the next best-kept secret for hyper-relevance and visibility. This article teaches two powerful reasons to care about what AI tools say about you. Then follow the communication advice given to position yourself so they recommend you as the top choice in your industry.

Dear Managers: Professional Courtesy Is NOT Negotiable

As a manager, you may think that professional courtesy doesn’t move the needle for your career. You’re wrong. Selective customer service is now the norm. So infusing professional courtesy in your communications heightens your credibility and maturity, and earmarks you for advancement. In this article, Lucille Ossai, an international award-winning communications trainer, shares a real-life case study and provides practical ways to differentiate yourself with this powerful attribute.

How Your Customer Service Staff Emails Repel — And Negate Your Reputation

Your service staff are alienating your customers with rude emails. Nip the problem before your organisation loses clientele and bleeds revenue. In this article, Lucille Ossai, an international award-winning communications trainer, highlights what they should and should not do.

Two Simple Ways Soulful Communication Soothes Grief

Once again, grief has visited your home. Its unwelcome presence has either triggered intense emotions or left you numb. As you navigate the process, realise that using soulful communication in two ways soothes the pain and lightens the load.